Yes. We are happy to customize a puzzle for you. Go to our custom puzzles page to find out more.
The difficulty of our puzzles varies and depends largely on the puzzler's skill level, the puzzle image, and the number of pieces.
Starz Puzzles does not use paper, so all of our puzzles are water resistant. If you spill liquid on your puzzle, just wipe it off with a dry or damp cloth and allow it to dry completely. If cleaned properly, the image should not be damaged or fade.
Kind of. Please contact us to discuss your needs.
Net 15 (with approval), Credit Card at time of shipping. We can call you for the card information.
If you provided a valid email address during the checkout process, you will receive an email after your order is placed. This email confirms that we have received your order and are processing it. Keep this email for your records because it contains your order number and can be used as a receipt.
All Starz Puzzles are cut and printed individually at the time of order. All orders ship from Elmhurst, Illinois. Shipping estimates are 3-7 business days, and custom orders can take up to 1-3 weeks.
Yes. You can customize puzzles for your customer, or for merchandise in your store.
If you need to make any changes to your order once you've placed it, please call Starz Puzzles at 630-501-1255 or email info@starzpuzzles.com.
Q: How do I cancel an order after it's been placed?
If you need to cancel an order after submitting it, please contact Starz Puzzles at 630-501-1255 or email info@starzpuzzles.com. If your product has not yet shipped, you will receive a refund or credit after we process the cancellation. Refunds will be issued based on your original form of payment. If your purchase has already shipped to you, please follow the instructions below on how to return a purchase.
To check the status of your order, call 630-501-1255 or email info@starzpuzzles.com.
Absolutely! Our top priority is ensuring that all payment transactions are safe and secure. Starz Puzzles protects the security of your online transaction by using Secure Sockets Layer (SSL) technology, which encrypts data, allowing only Sinbad Sweets to decode your information and create a secure environment for Internet transactions.
To further protect your security, we suggest you sign off your Starz account and close your browser window after you have finished your visit, especially if you are using a computer shared by others. If you prefer to place your order by phone, please call Starz Puzzles Customer Service toll-free at 630-501-1255, Monday through Friday, 8:30 a.m. to 5:00 p.m. (CST).
Starz Puzzles. All rights reserved.
Created by Olive + Ash. Managed by Olive Street Design.